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1.03 Installing software

To install the software after downloading, launch the TactileView installer from the USB drive or download folder. Follow the on-screen prompts to complete the installation. In the last dialog, choose ‘Finish’, then launch the software from the Windows Start menu.

Show installation steps

TactileView Installer step 1: Software details

Step 1: Software details. Click ‘Next’ to proceed.

TactileView Installer step 2: Installation options

Step 2: Installation options. Select the folder in which TactileView will be installed if necessary and click ‘Install’ to proceed.

TactileView installation step 3: Installation

Step 3: TactileView installation. This will be completed automatically.

TactileView installation step 4: Installation complete

Step 4: Installation has finished. Click ‘Finish’ to close the installer.

 

First launch

During the first launch you will be asked to select your user language. Select your language from the list, then click ‘OK’ to confirm. Please keep in mind that a number of these user languages have been automatically translated and might not be completely correct.

Show language selection

First launch: Set user language

Set user language when launching TactileView for the first time.

 

Parallel installations

Two TactileView versions from the software generations below and over 2.5 can be installed parallelly on one computer. This way, you can try out a brand new version in free demonstration mode before deciding to upgrade your SPC – but without having to uninstall the version you have currently been working with.

1.04 Installing updates and beta versions

A new version of the TactileView software is released periodically. You will automatically be notified by email when a new release is available for download. The Release notes section will give you an overview of the new software features and bug fixes that are included in each of the public release versions.

You can simply launch the downloaded software installer to update your TactileView installation (you do not need to uninstall the previously installed version). The same applies to development versions that are not publicly available.

When you launch TactileView after installation, you will be asked to verify your contact details. The configuration wizard will then open. We recommend you to have a look at the steps in the wizard, as some settings might have been changed or added.

1.05 Transfer installation or uninstall TactileView

The software product code (SPC) allows the software to run on one computer. In case you need to have the software running in full version on another computer as well, an extra SPC is required.

Visit our shop to purchase an extra software licence.

Reinstalling on another computer

You might want to transfer the software installation to a different computer, using the same SPC. By sending us an e-mail, we can delete the currently registered computer data, allowing the SPC to be reinstalled on another system. An e-mail confirmation is sent to the mail address that was entered in the registration form.

Uninstall TactileView

If you wish to uninstall the software from the current computer, open the Control Panel, click ‘Programs’, then select ‘Programs and Features’. Select TactileView from the list and click ‘Uninstall’.

1.06 Download and installation troubleshooting

TactileView software has been around for over a decade and is completely safe in use, but due to the limited number of users, some virus scanners, web browsers or Windows may automatically block TactileView. Here are a few ways to solve the most common problems when downloading and installing the software.

Downloading the software – browsers

Some browsers might block a downloaded file when it is not downloaded regularly.

Google Chrome

After downloading TactileView, Google Chrome might block launching the downloaded file.

Message in Google Chrome: "TactileViewInstall2200.exe is not commonly downloaded and could be dangerous."

This is encountered mostly with new releases or development versions of TactileView. Click on the small arrow on the right to show more options, then choose ‘Keep’ to dismiss this message.

 

Internet Explorer

When the security level in Internet Explorer is set to ‘High’, a message will appear when you download TactileView.

Internet Explorer warning message: "Your current security settings do not allow this file to be downloaded."

To solve this, click on the gear icon in the top right corner and go to Internet Options. In the Security tab, reduce the security level to ‘Medium-high’. You can now retry to download the software installer. Next, choose to save or run the TactileView installer.

 

Other browsers

In case another web browser blocks your downloaded file, check the security settings of the browser or any virus scanner add-ons. If these are too strict, try to lower the security level and retry to download the file.

 

Installing the software

Windows SmartScreen

Windows Smartscreen message: "Windows SmartScreen prevented an unrecognised application from starting. Running this application might put your PC at risk."

Windows SmartScreen will often block when the TactileView installer is launched for the first time.

Windows Smartscreen warning: clicking 'More info' allows you to select 'Run anyway'

To continue with the installation, click on ‘More info’, then select ‘Run anyway’.

 

Virus scanners

As with browsers, the security level of your virus scanner will determine whether launching TactileView will be allowed. Lowering the security level will usually solve the problem. The example below shows how to resolve the problem when a lower security level will still block TactileView. In this example AVG is shown, but other virus scanners will provide similar options.

AVG step 1 (screenshot)

1. Go to ‘Options’ and select ‘Advanced settings’.

AVG step 2 (screenshot)

2. From the list of options, select ‘Exceptions’ and click on ‘Add exception’.

AVG step 3 (screenshot)

3. Select ‘Application or File’ as Exception type.

AVG step 4 (screenshot)

4. In the list of options that appears, browse to the location of the TactileView executable file; by default this will be C:\Program Files (x86)\TactileView\TactileV.exe. Check ‘Even when the file has been changed or updated’ to avoid having to repeat this process after a software update. Click ‘OK’ to confirm.

AVG step 5 (screenshot)

5. You will now see TactileView in the list of exceptions. You need administrator rights to confirm the changes by clicking ‘OK’.

 

2.01 Configuration wizard

Once TactileView has been installed, you will be prompted with the Configuration wizard, which will guide you through registration and the most important settings for optimal use of the software. Each of the 4 steps in the configuration wizard are ‘Computer registration’, ‘Printer setup’, ‘Configuration’ and ‘External software’. In each step, there is a list with the essential settings. By selecting one from this list, you can read the description on the right. Click on ‘Open selected option’ to go to the selected settings dialog.

You can launch the Configuration wizard at any time later on by selecting it from the Help menu.

In the manual section Settings menu, you can find a more detailed list of all the settings menu option.

Configuration wizard introduction: overview of the steps in the wizard

Configuration wizard: Introduction. This window gives an overview of the different steps in the configuration wizard. Click on ‘Start configuration wizard’ to proceed.

Configuration wizard step 1/4, available options: Registration via internet; Registration via distributor.

Configuration wizard step 1/4: Computer registration. In this step, you can register your software licence.

Configuration wizard step 2/4, available options: Print setup; Install braille printer; Braille tables; Text label presentation on print.

Configuration wizard step 2/4: Printer setup. This second step will help you to configure the steps required for printing your tactile designs.

Configuration wizard step 3/4, available options: General; Languages; Text label presentation on screen; Alignment frame and grids; Update TactileView components; Sign up for newsletter.

Configuration wizard step 3/4: Configuration. All basic settings for operating the software are included in this third step.

Configuration wizard step 4/4, available options: Insert TactileView design in text file; Mathematical notation (equation editor).

Configuration wizard step 4/4: External software. This final step will help you to extend the functionality of TactileView with external software.

2.02 Software registration with SPC via internet

Once you have downloaded and installed the TactileView software, it will operate in demonstration mode at first. To run the software in full version, a software product code (SPC) is required. This SPC is provided by your dealer or has been sent by email after you purchased a software licence in the Thinkable shop. Download TactileView

The easiest and fastest method to register the software with your SPC is registration via the internet. However, TactileView also provides a registration option that does not require an internet connection; see Software registration via distributor (no internet access).

Each SPC is valid for one computer only. If you wish to use TactileView on multiple systems, you will need to purchase additional SPCs. For registration on multiple user accounts on the same computer, see Registration for multiple user accounts on single computer.

Software Product Code (SPC)

You will need to register the software using a Software product code (SPC) in order to get access to the complete set of software features. After purchasing a TactileView software licence, you will receive an SPC, either by email from the TactileView website, in a licence document from your dealer, etc. Make sure to store this code carefully, as you might need it later on for software updates or customer support.

Registration steps

  1. Select ‘Registration via internet’ in step 1 of the Configuration wizard. Alternatively, choose ‘Computer registration’ from the Settings menu and make sure ‘Registration via internet’ is selected in the dialog that opens.
  2. Enter your SPC, choose a User/company name and click on ‘Register now’.
  3. Choose whether you wish to register the software for all users on the computer (requires administrator rights) or the current user only.
  4. Enter and confirm the required contact details for customer support and optimal use of the software. You are now ready to start using the fully registered TactileView software.

2.03 Software registration via distributor (no internet access)

When you are unable to connect to the internet with the computer on which you wish to register TactileView, you can register your software licence via your distributor. For regular registration via internet, see Software registration with SPC via internet.

  1. Select ‘Registration via distributor’ from step 1 of the Configuration wizard. Alternatively, choose ‘Computer registration’ from the Settings menu and make sure that ‘Registration via distributor’ is selected in the dialog that opens.
  2. Supply your distributor with the following information:
    – Your SPC
    – A user or company name
    – Version number and Computer identification code (both can be copied from the registration dialog)
    – Contact details: full name*, company, address, country* and email address* (information with an asterisk* is required)
  3. Your supplier will contact the TactileView development team and provide you with a Registration code that can be used to register without an internet connection. Enter your SPC, a user or company name, and the received Registration code in the Settings > Computer registration dialog. Once you have filled this all in, select ‘Register now’.

You are now ready to start using the fully registered TactileView software. The registration is valid for all users on this computer if you have administrator rights during registration. Otherwise the registration needs to be repeated with the same SPC for other users.

2.04 Registration for multiple user accounts on single computer

Your Software Registration Code (SPC), the registration code with which the TactileView software is registered, is valid for registration on one computer. However, multiple user accounts on the same computer can all make use of the same SPC to register TactileView.

Computer registration - 'All users (requires administrator rights)' or 'Current user only'

There are two ways to complete the registration for each Windows user account on the computer:

  1. Register for all users. This requires a Windows account with administrator rights. During registration, choose ‘All users’ to activate the registration for all user accounts on the same computer simultaneously.
  2. Current user only. This option can be used when you have no administrator rights. However, the registration will need to be repeated using the same SPC for all other user accounts that wish to use TactileView.

For full installation and registration instructions, see Installing software and Software registration with software product code (SPC).

2.05 Free demonstration mode

For a free trial version of the software, you can simply download TactileView for free and install it on your computer (requires administrator rights). This allows you to use the software in demonstration mode without registration and to explore the great features in the software for creating tactile graphics. In demonstration mode, all software features are available. The only restrictions will be that printed designs will contain watermarks and files cannot be saved.
Download icon

To download the free trial version of TactileView, click here.

Configuration for demonstration mode
After launching the software for the first time, the configuration wizard will automatically guide you through the most important settings. To start using TactileView in demonstration mode, you can skip step 1 of 4 in the wizard. We strongly advise you to take the time to go through the remaining three steps, which present you with the settings that will give you the optimal user experience. You can revisit these and other setting via the Settings menu.

Read more about the Configuration wizard >

Upgrading to a full software version
After having played with the software, we hope you like it so much so you will contact one of our dealers or buy your licence in the Thinkable webshop.

2.06 Settings menu

Settings menu

The configuration wizard leads you through the initial steps for setting up the software to accommodate your needs. However, additional options/dialogs can be found in the Settings menu. In this main menu, all the different settings of the software can be found, including those that are part of the configuration wizard.

Most option names will probably speak for themselves. Each settings dialog has an explanatory introduction that will help to select the best setup for you. The list below gives an overview of the functionality of each option in the Settings menu and provides a general description of the purpose for the menu items.

Computer registration

The software product code (SPC) has to be entered in the registration window. After selecting ‘Registration via internet’, your registration data will be checked on the TactileView website to verify the validity of the registration. Please note that each SPC is valid for only one computer.

Configuration wizard: step 1

General

The units for the preferred measurement system can be set, as well as the reference position for these measurements. The size of the markers that can be ‘grabbed’ with the mouse to modify objects can be adjusted. A marker size of 5 pixels is the default.

The internet gateway to the TactileView internet catalog can be tested and configured. The name and e-mail address of the author that is uploading designs to the catalog can be entered here. The TactileView Viewmaster will send feedback on the graphic aspects and tactile usability of the designs to this e-mail address.

Configuration wizard: step 3

Languages

The user language in which the software texts are displayed can be set, as well as the language in which the text labels are written in the design. Setting the text label correct language is important for uploading the designs to the catalog, as text labels are translated in all the available languages.

Configuration wizard: step 3

Braille tables

The conventions for texts in braille differ per country or language. Select a braille table as the main braille from the extended list of the Liblouis set of tables (includes contracted braille). When entering a text label in the design with the drawing tool ‘Add text label’, the braille characters will be automatically generated according to the selected braille table.

Configuration wizard: step 2

Sign up for newsletter

The Thinkable newsletter is a resource in which we announce events and share ideas about the usage of TactileView and various other products by Thinkable. Our regular newsletter is a great way to stay in touch with our work and everything that’s going on at Thinkable, so we invite you to sign up and leave your feedback.

Configuration wizard: step 3

Update TactileView components

Technically the software is set up as a modular system. The various modules, such as the software texts that you find in menus and dialogs, are stored and maintained on a non-public section of the TactileView website. TactileView will download any new updates automatically each time the software is launched. This setup offers great flexibility and convenience to provide minor updates without requiring any action, so it is advised to have this setting switched on. Please note that an internet connection is required to receive updates.

Configuration wizard: step 3

Text label presentation: on screen

The appearance of braille is quite different from the standard font and is hard to read for sighted users. Therefore the text that is added as a text label in the design can be displayed in standard font as well as in the equivalent braille characters, based on the selected braille table. The colour of the standard font (default green) can be changed or can be switched off completely.

Configuration wizard: step 3

Text label presentation: on print

Text labels printed on swellpaper can be represented both in braille and standard font, similar to the display on screen. The braille dots are printed in black. The visual font can be switched off or set to any preferred colour. For printing on swellpaper, make sure that the selected colour has no grey or black appearance.

Configuration wizard: step 2

Line view/dot View

Depending on the selected embosser type, the positioning and distance between the braille dots will vary. During the design phase it might be easier to work with continuous lines. For a close check of the tactile layout it can be useful to switch to dot view. While switching from one mode to the other an explanatory message will be displayed.

Mathematical notation (equation editor)

The MathType equation editor can be used to prepare mathematical equations in their spatial layout. The mathML expression is copied/pasted into TactileView. The equation can be expressed in braille using several mathematical notations. The preferred math notation is selected here.

Configuration wizard: step 4

Insert TactileView design in text file

TactileView designs can be embedded in documents that are produced with the Duxbury Braille Translator (DBT) See for more details also the section thirdparty software.

Configuration wizard: step 4

Figures

Arrows, electrical or chemical symbols, smileys, etc. can be added to the design as a figure by selecting the drawing tool ‘Import’, then choosing ‘Add Figure’. A library of figures is included, but new categories or figures can be added. In this settings dialog you can set the folder for your personal library of figures.

Speech

The Text-to-Speech engine (TTS) is selected in this dialog and performs two tasks.

The TTS vocalizes the software messages to support the use of a screen reader and is announcing the text that is supplied in the audio style for an object.

A design, once embossed, is called tactile diagram. In addition to the tactile information, an extra layer of audio information can be added to the design. Specific areas can be provided with an audio style (See also Editing object properties). The TTS is used for when exploring the audible information in a diagram.

TactileView digital pen

The TactileView digital pen acts as a connection between the software and the TactiPad drawing board or the TactileView ClickPad. For both setups, the software is providing additional functionality in combination with the hardware. Attention has to be payed to the position of the receiver and the calibration. The usage for this setup is targeted for visually impaired users of the digital pen and requires a high skill level.

See also the sections TactileView digital pen, TactiPad and ClickPad

Scanner

When a scanner is connected to the computer, it can be configured in this settings dialog. Select the option ‘Quick scan with scanner’ from the Portal menu or click on the scanner icon in the top toolbar to start the scanning process and insert the scan in the existing design or in a new document. For further processing use the drawing tools from the drawings tools icon bar.

Webcam

When the computer is equipped with a built-in webcam or an external one, select ‘Activate webcam’ from the Portal menu or click on the ‘Activate webcam’ icon in the top toolbar to start the webcam. The resulting image can be inserted in the existing design or in a new document. For further processing use the drawing tools from the drawings tools icon bar.

Microphone

The built in microphone or an external one can be configured for adding recordings as an audio style to an object. See: Editing object properties.

Touch tablet

A touch tablet can be connected to explore audio tactile diagrams. The settings are configured in this settings dialog. See also the section ‘Audio tactile diagrams’.

Production requests (remote printer)

Not everyone has access to a production facility (swellpaper or braille embosser) for tactile graphics. In combination with the TactileView website, printers can be made accessible for remote printing by other users. This feature requires a software and printer installation that is made available to others as a so-called production facility.

To upload your production requests to a remote printer, a customer code and teleprint code are required to keep track of which design has to be produced on which embosser for which customer.

For the production facility, a customer code and an printer identification code are required to retrieve the production requests from the TactileView website.