Tactileview manual en

In October 2021, TactileView generation 2.5 was released.

Downloading the installer and trying out the software in demonstration mode is free.

However, in order to use a software version of this generation in full mode, your software license needs to be eligible. You can check here if you already have such a license. (You need your software product code (SPC) for this. You can find it in the menu ‘Help’ > ‘About TactileView’.)

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If your license is already eligible:

• First, check the TactileView version you have installed already. Go to the menu ‘Help’ > ‘About TactileView’ and check if the version number starts with 2.5 . In this case, there is nothing you need to do.
• If you have a lower version, go to the menu ‘Help’ > ‘Check for New Updates and Release Notes’.
  Alternatively, you can download the latest software installation file and start the installation process by opening it.

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If your license is not yet eligible:

Option 1: Use our webshop

• Purchase an SPC upgrade in our webshop. You will receive and email with instructions and a key (code) which can make your SPC eligible to use TactileView generation 2.5 .
• After making your SPC eligible, you can either go to the TactileView menu and select ‘Settings’ > ‘Update TactileView Components’ and choose ‘Check for new software updates’.
  Alternatively, you can download the latest software installation file and start the installation process by opening it.

Option 2: Ask your distributor

• Contact your distributor and request a license upgrade for your SPC. When your request has been processed, you will receive an email to inform you that your SPC is now valid for the upgrade to TactileView generation 2.5 . In this email you will find a download link to the latest version.

Once TactileView has been installed, you will be prompted with the Configuration wizard, which will guide you through registration and the most important settings for optimal use of the software. Each of the 4 steps in the configuration wizard are ‘Computer registration’, ‘Printer setup’, ‘Configuration’ and ‘External software’. In each step, there is a list with the essential settings. By selecting one from this list, you can read the description on the right. Click on ‘Open selected option’ to go to the selected settings dialog.

You can launch the Configuration wizard at any time later on by selecting it from the Help menu.

In the manual section Settings menu, you can find a more detailed list of all the settings menu option.

Configuration wizard: Introduction. This window gives an overview of the different steps in the configuration wizard. Click on ‘Start configuration wizard’ to proceed.

Configuration wizard step 1/4: Computer registration. In this step, you can register your software licence.

Configuration wizard step 2/4: Printer setup. This second step will help you to configure the steps required for printing your tactile designs.

Configuration wizard step 3/4: Configuration. All basic settings for operating the software are included in this third step.

Configuration wizard step 4/4: External software. This final step will help you to extend the functionality of TactileView with external software.

Once you have downloaded and installed the TactileView software, it will operate in demonstration mode at first. To run the software in full version, a software product code (SPC) is required. This SPC is provided by your dealer or has been sent by email after you purchased a software licence in the Thinkable shop.

The easiest and fastest method to register the software with your SPC is registration via the internet. However, TactileView also provides a registration option that does not require an internet connection; see Software registration via distributor (no internet access).

Each SPC is valid for one computer only. If you wish to use TactileView on multiple systems, you will need to purchase additional SPCs. For registration on multiple user accounts on the same computer, see Registration for multiple user accounts on single computer.

Software Product Code (SPC)

You will need to register the software using a Software product code (SPC) in order to get access to the complete set of software features. After purchasing a TactileView software licence, you will receive an SPC, either by email from the TactileView website, in a licence document from your dealer, etc. Make sure to store this code carefully, as you might need it later on for software updates or customer support.

Registration steps

1. Select ‘Registration via internet’ in step 1 of the Configuration wizard. Alternatively, choose ‘Computer registration’ from the Settings menu and make sure ‘Registration via internet’ is selected in the dialog that opens.
2. Enter your SPC, choose a User/company name and click on ‘Register now’.
3. Choose whether you wish to register the software for all users on the computer (requires administrator rights) or the current user only.
4. Enter and confirm the required contact details for customer support and optimal use of the software. You are now ready to start using the fully registered TactileView software.

When you are unable to connect to the internet with the computer on which you wish to register TactileView, you can register your software licence via your distributor. For regular registration via internet, see Software registration with SPC via internet.

1. Select ‘Registration via distributor’ from step 1 of the Configuration wizard. Alternatively, choose ‘Computer registration’ from the Settings menu and make sure that ‘Registration via distributor’ is selected in the dialog that opens.
2. Supply your distributor with the following information:
   – Your SPC
   – A user or company name
   – Version number and Computer identification code (both can be copied from the registration dialog)
   – Contact details: full name*, company, address, country* and email address* (information with an asterisk* is required)
3. Your supplier will contact the TactileView development team and provide you with a Registration code that can be used to register without an internet connection. Enter your SPC, a user or company name, and the received Registration code in the Settings > Computer registration dialog. Once you have filled this all in, select ‘Register now’.

You are now ready to start using the fully registered TactileView software. The registration is valid for all users on this computer if you have administrator rights during registration. Otherwise the registration needs to be repeated with the same SPC for other users.